Frequently Asked Questions

Everything you need to know about the platform and billing.

🎯General

ZeroRug is an AI-powered security platform for DeFi investors. We scan smart contracts, analyze liquidity, and detect common scams like rug pulls and honeypots.
Yes, our basic scanner is free for everyone. We offer Pro plans for advanced features like automated portfolio monitoring and whale watching.
Our scanner identifies known malicious patterns with over 95% accuracy. However, no tool can guarantee 100% safety as scammers constantly evolve.

🔍Scanner

We currently support Ethereum, Binance Smart Chain (BSC), and Arbitrum. Solana and Polygon support is coming soon.
A honeypot is a token that you can buy but cannot sell. The malicious code prevents selling, trapping your funds.
No, we do not have a token. Be wary of any token claiming to be associated with us.

🔒Security

You can submit a report through our 'Community Report' feature on the dashboard or contact us via Discord.
Yes. We only request 'Read' permissions to scan your holdings. We never ask for your private keys or permissions to move funds.
Our system applies a permanent penalty to tokens that exhibit historical rug-pull patterns or malicious code. This 'malus' remains even if the contract is upgraded, ensuring long-term accountability.

💬Support

You can cancel anytime from your Profile settings. Your access will continue until the end of the billing period.
Yes, we have an API for enterprise clients. Contact sales@zerorug.io for documentation and key access.

Still have questions?

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ZeroRug - AI DeFi Intelligence